Central Park Hotel - London

Excellent location and good value for money as a result. ((£69/Night for a single room)

Room was clean but basic but good value nevertheless.

The location of the hotel was fine - reasonably close to the tube.

There was no porter and nowhere to leave my bags on arrival so they made me check-in and carry the bags up to my room which hadn't been cleaned yet. The room was last decorated in the 1970's and was just about clean when I got back to the hotel later on. This was over priced and definitely not worth the money - I would not recommend it and would not stay again...

The centre of London was easily accessible from the hotel by bus and had the added advantage that being close to Hyde Park and off the main road, it was a quiet location. After a previous stay in an hotel closer to the centre and being kept awake all night by the noise of traffic and sirens, this hotel was quiet and just what we wanted.

We found the breakfast system was frustrating. We were told by the person on entering the dining room to go to Reception to buy a 'blue' voucher for the £6.00 breakfast we required. On going to reception we were told the blue tickets only came if it was included with the room price and we couldn't purchase one separately. On returning to the dining room we were told we could only have the breakfast priced at £8.50, which had items we did not require. There didn't seem to be any flexibility on what should have been an easy request for nothing more complicated than a breakfast.

Quite easy access to tube station and hyde park

Noisy room on the front side of the hotel, it is very hot and no air conditioning. The bath room is too small in a triple room. Breakfast should be included and the thing I don't understand is why they even have divided the breakfast into two class while their breakfast in fact is really poor!!! Also, as to the internet, they should provide free internet access but actually they charge 5pounds per hour!!! Ridiculous !!!

Location

Lack of service. They won´t keep the luggage after the check out. That is very uncomfortable for those sho have late planes.

The attitude of staffs is really poor, the worst hotel I have stayed in my life. The price is not worth it, 200 per night, maybe because of the holiday. However, it is still not worth the price.

The reception area is good with friendly staff and the bar is very up to date and relaxing. The price of drinks considering its a London hotel are excellent. The room was very clean and in good condition. A very nice hotel and would stay again

The lack of suitcase storage after check-out time.

They don't provide buggage storage facility!!! It was very uncomfortable for us because we had to leave room at 12 o'clock in the noon while our plane was leaving from Heathrow at 10 o'clock in the evening.

Very poor customer service on arrival. The room had a depressing view into a noisy yard. No air conditioning, terribly hot, could not sleep. All round very poor value for money.

Excellent service, good location opposite Hyde Park, best value breakfast ever.

Location

I regularly stay in hotels in London on business but have never stayed in a place before where I was made to feel so unwelcome - the young lady in Reception was decidely rude, did not smile, welcome or even look me in the face - zero marks for customer care here. Howere the staff in the breakfast room were efficient as well as courteous.Breakfast was also extremely mediocre.

Location

It was disapointing not having a room to hold cases as most customer would have liked to leave luggage in safety while they fill the time to wander while waiting for the time to leave London to return home. I found this very unusual in a hotel when the small hotels opposite have this facility

Our experience at your Hotel was very enjoyable, our room was clean, tidy & our bed was very comfortable, all the staff were very helpfully & pleasent. Thank you.

The one & only think we did not like about the hotel facilities were you had no facilities for left luggage.

The hotel is quite nice, I did not have any problems with accomodation and was able to check-in even earlier than declared time. Hotel room is enough for 2 people, however the bathroom is quite insufficient, especially toilet facilities. Hotel is situated in a very nice place near the Hyde Park, subway station is in couple of minutes walk and ver cloe to historical city-centre, in 20 minutes walk from Buckingham Palace. I can recommend this hotel as quite good for people staying in London for sightseeing and not spending too much time in the room.

Toilet facilities are very unsatisfactory; no air conditioner; no fridge; no safe. I am convinced that all items from the list above should be available in the room.

Very convenient for the tube and bus

No air conditioning necessitating opening window to sleep. However road noise and neighbour noise too loud to sleep so had to close the window making room too warm. Had to make 4 requests over two days for a non- slip bath mat. Only two sachets of coffee each day for two people - a bit stingy.